PDF guide to the basics of using the agent interface.
This is automatically emailed to new agents.
Full details about how to use DeskPRO as an agent.
Master DeskPRO's market-leading productivity features!
Quick 7 step guide.
Everything you need to know about configuring and running a DeskPRO helpdesk.
Complete guide to DeskPRO's powerful reporting system.
Includes documentation for the DPQL language used to make custom reports, explained fully for non-programmers.